Overview

Facilities Services Manager role at OCS UK and Ireland. OCS is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values - Trust, Respect, Unity, and Empowerment - guide how we do business. As Portfolio Manager you will manage and maintain a high standard of hard and soft service delivery across an allocated portfolio and work in the required manner under the direction of the Account Director to ensure the provision of an efficient and effective service to the end user.Role Details

Days of Working:

Monday to FridayShift Pattern:

08:00am – 17:00pmResponsibilities

To effectively allocate tasks and responsibilities to direct reports across a geographical area and take the necessary steps to ensure the required services and service level standardsTo establish and maintain high standards by monitoring the work completed, rectifying unsatisfactory standards and completing the appropriate documentationSupport recruitment, development and coaching of direct reports to embed leaderships skills and operational ownership within the teamEnsuring that all works are delivered safely and on time, within budget and to the required quality standards.Responsible for all operational service delivery including risk and compliance in the allocated sites through contract delivery teams.Own the customer relationship, promoting a one-team approach and issue resolution to ensure good communication standards around service provision and delivery.Promote a safety-first culture, lead technical inspections, building walkarounds and proactively identify tasks and provision of PPE.Oversee incidents, investigations and failure management.Update Asset Register and maintenance plansConduct audits for safety and environmental cleanlinessMaintain budgetary control over equipment, materials and labour hours, organising workloads fairly and within the specified budget.Carry out regular staff meetings to assist in effective two-way communication and to communicate the company’s aims and objectives to team members.Carry out continuous improvement assessments and lead improvement initiativesEnsure all employee training is recorded on appropriate documentation and centralised records are updatedDeal with grievance, disciplinary or welfare matters with support from line management and Human Resource TeamLead workplace welfare meetings, return-to-work interviews, investigations, disciplinary meetings and grievance hearings with support from the HR TeamEnsure all reporting deadlines are met in a timely fashion E.g. payroll submissionsOther duties reasonably expected to deliver an effective and efficient service to our customerQualifications

Applicants must have the right to work in the UKSelf-motivated and able to work effectively in a fast-paced environmentHave a positive and focused attitude when dealing with all colleaguesBe able to take personal responsibilityHave a flexible and positive attitude towards workAble to prioritise effectively and demonstrate excellent time management skillsAbility to influence and gain commitment from colleaguesAbility to lead a teamAble to demonstrate customer focus and build a positive working relationshipHighly organised and detail consciousAbility to demonstrate strong personal integrity and maintain confidentialityAbility to give constructive feedback but also listen to and learn from the sameStrong leadership style with a focus on supporting and developing employees and colleaguesTaking responsibility for the area and proactive attitude to problem-solveFlexibility and willingness to adapt to meet customer or business needsWillingness to travel around your portfolio as required to meet the needs of the businessHow To Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.Job Details

Seniority level:

Not ApplicableEmployment type:

Full-timeJob function:

Management and ManufacturingIndustries:

Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting

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