Remedy Consultant - SC ClearedWhitehall Resources require a Remedy Consultant with active SC clearance to work with a key client on a 6 month contract.*Fully remote.*Inside IR35.*Active SC clearance required.Remedy Consultant - SC ClearedRole Description:. Experience and/or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management). Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment. Managing CMDB data model and Asset/CI Audit Log. Experience undertaking daily checks. Experience in the management and resolution of Remedy Incident. Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB. Experience of Asset Management. Create and/or update Remedy documentation to comply with software life cycle methodologies. Integration of Remedy with external reporting systems. Desirable - experience generating reports from multiple Remedy sources. Desirable - experience with direct database query technologies. Experience supporting all stages of the Software Development Lifecycle (SDLC)All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.Whitehall Resources are an equal opportunities employer ..... full job details .....