Job Ref:

AM14731

Branch:

DoubleTree by Hilton London Angel Kings Cross

Location:

DoubleTree by Hilton London Angel Kings Cross

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

0700-1530 and 1430-2300

Hours per week:

40

Posted date:

31/08/2025

Closing date:

02/10/2025

Would you like to work for a company that gives you:£250, up to £1000 cash incentives when referring a friend to come and join our team - TandCs applyLong service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.Rewards your hard work by offering you the below team benefits when you join us:Meals provided whilst on shiftSales incentives and initiative rewardsDiscounted / Free use of leisure facilities

Hotel specificFree Car Parking

Hotel specificStays in our hotels at discounted prices

orEven free stays in our hotels as one of our rewards and recognition incentives,Opportunities for your personal development within the Hotel Group Brand PortfolioFully funded apprenticeships

TandCs applyAnnual Holidays entitlements inclusive of Bank HolidaysOpportunity to buy additional holiday entitlementsPension enrolmentDoes the below sound like you?Passionate and willingness to learnPositive attitude and someone who makes our guests smileGenuinely friendly and caring, good grooming skillsEnjoys working as part of a teamCalm, organized work ethic with the ability to prioritize and meet deadlinesExcellent supervisory, inter-personal, and communication skillsA passion for delivering exceptional levels of Guest serviceAmbitious and hard workingAbility to work morning, afternoon/evening, and weekendsDeliver exceptional customer experiences all the timeIs the Front Office Supervisor role for you for you, do you have you the skill set and experience to take on this role?

Then

whats stopping you?Klarent Hospitality are recruiting for a Front Office SupervisorWe offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.The RoleAs a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departmentsA Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our guestSupervise Front Desk operations during your assigned shift to a consistently high standardEnsure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special eventsAdvise your shift team of any special events or VIP Guests in the hotel that dayMonitor the appearance, standards, and performance of Team Members with an emphasis on training and team workMaximize sales revenues through up-selling and marketing programManage Guest requests, inquiries, and complaints promptly and completelyMaintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

DoubleTree by Hilton London Angel Kings Cross is just steps from a variety of shops, specialty boutiques, restaurants and bars and is the ideal base from which to explore the city of London. Take a five-minute walk to Angel tube station or a fifteen-minute walk to Kings Cross and St. Pancras rail stations. Our Angel Kings Cross hotel is the perfect location to access Londons high-fashion stores, financial district and business design district. Visit the West End Theatre District and explore Islingtons local theatre scene including Wells Ballet and Theatre. Find unique souvenirs at Camden Market, or tour the Islington Museum. Watch a game at Emirates Stadium, home to Arsenal Football Club.

TPBN1_UKCT