Location: Cardiff Business Park Llanishen - Cardiff Pay Rate:£18.87 per hour via Umbrella£14.54 per hour via Hays PAYEWork ScheduleMon - Fri 09:00 -17:30 Contract Length: 5 months Weare seeking a flexible, motivated, and enthusiastic individual to join ourexpanding mobile support team. You will play a key role in delivering ITsupport solutions to a number of high-profile clients across the region. Key Responsibilities:Provide on-site IT support across various client locations within the designated regionWork independently and as part of a collaborative team environmentDeliver hardware break-fix services (training provided if necessary)Maintain and update service tickets accurately and promptlyParticipate in an on-call rota when requiredEssential Requirements:Full UK driving license and access to a reliable vehicleStrong working knowledge of Microsoft technologies including:Windows 7, 10, and 11Microsoft 365 suiteExcellent customer-facing and communication skillsAbility and willingness to obtain Government and individual customer security clearancesPrevious experience in hardware break-fix supportCertifications or accreditations relevant to IT support (eg, HP or similar)With highly developedinterpersonal skills, you''ll have the ability to engage with customers andensure that you provide a consistently positive customer experience. Inaddition, you''ll have the ability to work effectively as part of a team andwill be an enthusiastic and supportive colleague in an ..... full job details .....