Application Support ManagerSalary up to £110,000 + up to 30% and benefitsHybrid working in London, UK Application Support Manager - Cloud-based technologies We are looking for an Application Support Manager to join a large end user in London supporting multiple on-premise and native cloud deployments. Permanent role with hybrid working patterns, offering an excellent salary package (£90,000 - £110,000, bonus up to 30% and great benefits). Key experience required: Proven technical experience in an Application Support Manager role, supporting teams in regulated environments Experienced in managing incidents, business impact and risk assessments, crisis management (P1 and P2 incidents), root cause analysis, change coordination, resource planning, and workload prioritisation Strong knowledge with Microsoft technologies - C#, VB.NET, SQL, IIS, and .NET Core Experienced with Azure, Docker, and AKS React and web service architectures (REST APIs, SOAP) experience Experienced with Dynatrace, Azure Application Insights, or other similar tools. Strong understanding of service management tools - ServiceNow, JIRA Service Desk Stakeholder management skills Key responsibilities include: Lead the end-to-end support life cycle for business applications Manage Incident and Problem management for all Retail applications Escalation point for major incidents (P1 and P2) Communicate with business and technical stakeholders to enhance support services Define and monitor key metrics, ..... full job details .....