Customer Care Coordinator

Customer Care Coordinator Location: Theale 12-Month FTC Salary: Negotiable Shift pattern options: Working: Tuesday to Saturday 12 noon to 8pm or Working: Sunday to Thursday 12 noon to 8pm Our client based in Theale is recruiting for a Customer Care Coordinator on a 12-Month Fixed Term Contract. As the Customer Service Advisor, you will be responsible for: Providing outstanding customer service to improve customer satisfaction and nurture client relationships Handling inbound telephone calls promptly and efficiently Proactively resolving customer enquiries Producing quotations and estimates Processing purchase orders Coordinating email traffic within shared inboxes The successful Customer Service Advisor will have the following related skills / experience: Excellent communication skills Excellent written skills Good IT skills to include Excel, Word and Outlook Strong attention to detail skills Self-motivated with a flexible can-do attitude Good inter-personal skills, must be able to work as part of a team as well as individually Benefits: Private healthcare 25 days holiday + bank holidays Employees assistance programme Salary sacrifice pension Electric car scheme Cycle to work scheme This role could become home-based after training and is home-based at weekends. Please send your CV or contact either Kate or Lindsay to discuss this opportunity. ..... full job details .....
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