At Saint-Gobain Construction Chemicals UK and Ireland, we''re looking for a Customer Service Representative to join our Customer Service team in Tamworth. This role plays a vital part in keeping our customers, sales teams and internal operations connected - delivering a smooth, accurate and reliable service every day.This vacancy has arisen due to retirement, offering a great opportunity to join an experienced, supportive team at a time of growth. This is an office-based role based in Tamworth, with working hours Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:00pm.Saint-Gobain Construction Chemicals is part of Saint-Gobain UK and Ireland - a global leader in light and sustainable construction. We supply innovative solutions to the construction industry and support projects of all sizes, including major infrastructure developments.What we''re looking for:Experience in a customer service or order processing role, with confidence handling calls and emailsStrong attention to detail, particularly with pricing, inputting orders and delivery requirementsAbility to prioritise and juggle multiple tasks in a fast-paced environmentConfident communicator who builds positive relationships with customers and internal teamsComfortable using IT systems; SAP experience is desirable, but training will be providedWhat you''ll be doing:Acting as the first point of contact for customer enquiries via phone and emailProviding information on stock availability, lead times and pricing, and ..... full job details .....