Location: Hybrid/Reed House, Norwich Salary: £39,110 - £45,643 per annum pro rata Hours: Part-time 15 hours per week Contract Type: Permanent We''re seeking a dynamic and experienced Team Leader to lead a high-performing team of Home Ownership Specialists and provide fast, efficient, and fully compliant services to Clarion customers. In this role, you''ll set the pace by providing clear direction, strategic planning, and confident leadership, ensuring that every case is handled with care, accuracy, and impact. As Team Leader, you''ll be the bridge between your team and a wide range of colleagues and partners, keeping communication smooth and making sure cases progress quickly and cost-effectively. Your team will be champions for our Homeowners, listening to what they need, making sure they feel supported, and ensuring all leasehold and homeownership transactions are handled promptly and professionally. To thrive in this role, you''ll bring solid leasehold knowledge, experience working in a regulated environment, and a confident, practical approach to making things happen. We''re looking for a confident leader with experience in Housing Associations or similar sectors who combines strategic thinking with a strong customer focus. You should offer insight into the homeownership market, a solid understanding of leasehold account management, and a clear vision for creating value for both customers and the business. A positive, professional attitude is essential, particularly ..... full job details .....