Role Title: Remedy ConsultantDuration: 6 month contractLocation: RemoteRate: up to £579 p/d Umbrella inside IR35Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer.Key Skills/requirementsExperience and/or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management)Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environmentManaging CMDB data model and Asset/CI Audit LogExperience undertaking daily checksExperience in the management and resolution of Remedy IncidentConfiguring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDBExperience of Asset ManagementCreate and/or update Remedy documentation to comply with software life cycle methodologiesIntegration of Remedy with external reporting systemsDesirable - experience generating reports from multiple Remedy sourcesDesirable - experience with direct database query technologiesExperience supporting all stages of the Software Development Lifecycle (SDLC)All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first ..... full job details .....