Hire Desk Controller
Hire Controller - Plant / Tool HireCardiff 29,000- 31,000 + Quarterly and Annual BonusA growing plant and tool hire business is looking for an experienced Hire Controller to join its Cardiff depot. This is a key operational role, ensuring the smooth running of the hire desk, supporting customers, and helping drive business growth.If you have experience in hire operations, fleet management, or customer-facing depot roles, this could be the perfect next step in your career. Key ResponsibilitiesManage depot hire operations, ensuring high service standardsOversee hire fleet stock levels and maximise availability to meet business needsAudit and quality manage hire contracts, including new hires and off-hiresHandle customer enquiries and support sales activitiesSupport logistics and transport coordination for efficient service deliveryIdentify new business opportunities and contribute to sales growth targetsAssist the depot team when the Depot Manager is unavailable Skills and ExperienceExperience in hire operations or similar depot/branch management roleStrong organisation and communication skillsAbility to develop customer relationships and negotiate effectivelyConfident working independently and under pressureCompetent with IT and systems relevant to hire or fleet managementExperience in selling products or services to end users is a plusFlexible and proactive approach to support business objectives Experience in plant, tool, or construction hire is desirable but not essential ..... full job details .....
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