Job Title: Assistant General ManagerLocation: Impossible, Peter Street, ManchesterReports To: General Manager / Operations ManagerSalary: Competitive + TRONC + Company BenefitsContract Type: Full-Time, PermanentAbout Impossible ManchesterImpossible Manchester is more than just a venue

it''s a multi-faceted nightlife destination at the heart of the city. Housing a theatre-style club, immersive event spaces, a premium bar. We push boundaries in entertainment, hospitality, and service. We host world-class DJs, private events, corporate functions, and high-profile brand activations. Every night is different, and we thrive on the energy, creativity, and leadership of our people.The RoleWe are seeking a highly experienced, ambitious, and operationally strong Assistant General Manager (AGM) to help lead the day-to-day operations of the venue. This is not a stepping-stone position

were looking for someone who already operates at General Manager level and is ready to take ownership of a dynamic and complex venue. Youll work closely with the GM and senior leadership team to deliver exceptional customer experiences, drive commercial performance, and lead a large, diverse team across multiple departments.Key ResponsibilitiesOperational Leadership : Take full ownership of the venues operations during shifts, ensuring smooth delivery across all areas

bar, events, entertainment, and security.Team Management : Lead, train, and develop a large team, including duty managers, bar supervisors, and front-of-house staff. Foster a culture of accountability and excellence.Customer Experience : Champion service standards and consistently deliver an exceptional guest experience that aligns with the Impossible brand.Commercial Performance : Support the GM in achieving sales, profitability, and cost control targets. Use data and reporting tools to make informed decisions.Event and Club Night Execution : Oversee the seamless execution of club nights, private hire events, and brand activations, ensuring operational excellence.Compliance and Licensing : Ensure the venue is fully compliant with health and safety, licensing, and legal obligations at all times.Collaboration : Work cross-functionally with marketing, programming, and head office to support strategic initiatives and business growth.About YouProven experience as a General Manager or senior AGM in a high-volume, multi-department venue

ideally in late-night hospitality, events, or premium nightlife.Exceptional leadership, communication, and decision-making skills.Strong knowledge of licensing laws, health and safety, and venue compliance requirements.Commercially minded with a track record of improving revenue and managing cost controls.Cool-headed, adaptable, and solutions-focused in fast-paced, high-pressure environments.Passion for hospitality, nightlife, and delivering unforgettable experiences.Why Join Us?A rare opportunity to be part of one of Manchesters most iconic venues.Work alongside a high-performing, creative, and driven leadership team.Autonomy to influence operations and shape the guest experience.Excellent development opportunities within a growing hospitality group.To Apply:Send your CV and a brief cover letter outlining your relevant experienceJob Type: Full-timeBenefits:Company eventsEmployee discountLicence/Certification:Personal Licence (required)Work Location: In person

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