Customer Service Coordinator

Customer Service Coordinator Temporary Warrington Your new company I am excited to be recruiting on behalf of a well-respected manufacturing client who is seeking an experienced Customer Service Co-ordinator to join their team. This is a key role within the business, responsible for managing complex customer orders and maintaining strong relationships with key accounts. Your new role The successful candidate will act as the main point of contact for a portfolio of high-value clients, ensuring that orders are processed accurately and delivered on time. You''ll work closely with internal departments, including production, logistics, and sales to ensure customer satisfaction and service excellence. Manage end-to-end order processing for key accounts, including bespoke and complex ordersBuild and maintain strong relationships with customers, acting as a trusted point of contactLiaise with internal teams to ensure accurate lead times, stock availability, and delivery schedulesResolve queries and issues promptly and professionallyMaintain accurate records and update CRM systemsSupport continuous improvement initiatives within the customer service functionWhat you''ll need to succeed Proven experience in a customer service or sales support role, ideally within manufacturing or industrial sectorsStrong communication and relationship-building skillsExcellent attention to detail and ability to manage multiple prioritiesProficient in Microsoft Office and CRM/order management systemsA ..... full job details .....
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