About The Vacancy: Credit Control Manager - Tewkesbury Location: Tewkesbury, Gloucestershire Hours: 37.5 hours per week Reporting to: Head of Finance Team Responsibility: Managing a team of 3 Credit ControllersThe Role We are seeking an experienced and proactive Credit Control Manager to lead and develop our credit control and debt management function. This is a key leadership role within our Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development. You will take ownership of the end-to-end debt collection process, safeguard company cashflow, reduce aged debt, and continuously improve credit control practices across the business. The role is varied, fast-paced, and highly visible, working closely with Sales teams, depot managers, senior leadership, customers, and external legal advisors. Key Responsibilities - Lead and participate in the day-to-day debt collection process across the business - Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets - Monitor aged debt and provide regular updates and insight to senior management - Implement, maintain and improve credit control procedures and best practice - Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders - Proactively manage accounts with external legal advisors and oversee escalation where required - Manage bad debt write-offs and support periodic review of ..... full job details .....