Are you an organised and customer-focused individual with a knack for administrative support? Join our client''s team as a Customer Service Administrator, where you''ll be instrumental in ensuring the smooth functioning of the service department. This role is ideal for someone who thrives in a dynamic environment, excels in customer service, and enjoys managing various tasks with precision.Key Benefits and Perks:Salary up to 25,000 (DOE)Fixed-term contract with possibility of going perm (6 month FTC)Standard office hours, Monday to Friday - hybrid after trainingGenerous holiday allowance plus bank holidaysCompany pension schemeOpportunity to be part of a growing business with a positive work cultureFree on-site parkingCustomer Service Administrator Responsibilities:Efficiently manage customer enquiries via phone and emailCoordinate and schedule engineers'' tasks for optimal productivityPrepare and follow up on customer invoices and paymentsBuild strong relationships with customers while managing their accountsProcess parts requests accurately and promptlyCollaborate effectively with service engineers and customersPrioritise tasks to meet deadlines in a fast-paced environmentUpdate customer portals with relevant informationFulfil other duties as assigned by the companyCustomer Service Administrator Essential Skills:Proactive with meticulous attention to detailSelf-motivated team player with excellent communication skillsStrong literacy and numeracy abilitiesBasic computer ..... full job details .....