Digital Services Manager - Frequent travel
Job Title: Digital Services Manager (Client-Facing)Location: South West England (Hybrid working) Salary: 32,000 - 35,000 DOE Job Type: Full-time, Permanent About the RoleA fantastic opportunity has arisen for an experienced Digital Services Manager to join a forward-thinking professional services organisation undergoing significant digital transformation.This is a client-facing role where you will lead the delivery of cloud accounting solutions, support digital adoption, and play a key role in improving systems, processes, and data quality across the business.You will also be responsible for managing and developing a small team, ensuring high standards and consistent delivery across digital services. Key ResponsibilitiesLead end-to-end cloud accounting migrations, including system setup, data transfer, reconciliation, and go-live supportDeliver client workshops to understand current processes and design improved, efficient workflowsManage and enhance client onboarding processes to ensure a smooth and professional experienceLine manage and mentor team members, overseeing workload allocation and quality assuranceDevelop and implement best practices for documentation, workflows, and inter-team collaborationEnsure high standards of data accuracy, consistency, and compliance across internal systemsSupport regulatory onboarding processes, including KYC/AML requirementsCollaborate with senior stakeholders to scope projects, build proposals, and present solutionsMonitor performance, ..... full job details .....
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