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Programme Management Office Lead (C)

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KainosOverview

As a Programme Management Office Lead (Consultant) at Kainos, you’ll be responsible for ensuring that a high-quality service is provided to the Delivery Management and Operations capabilities within the Digital Services business unit, demonstrating best practice throughout.Responsibilities

Managing a Programme Management Office (PMO) Team across multiple locationsImplementing clear guidance on the duties and responsibilities of the Staffing and PMO team, including SLAs and communicating to the businessManaging, assigning, and prioritising duties and tasks to meet goals and business needsManaging performance of the team including career development, identifying talent, and addressing performance shortfallsSupporting Delivery Managers with tasks such as project onboarding, risk management, contract management activitiesOverseeing the use of unfunded time codes, including acting as an approval and challenge functionWorking closely with the Operations Team to ensure there is support to meet current and forecasted demands from both the Delivery, Staffing and Sales teamsEnsuring compliance of the month end closure processManage any escalations/issues as necessaryActively identifying and implementing process improvementsWorking with the team to identify areas for improvement and match skills to any skill gapsApplying continual service improvement throughout and clearly communicating this to business stakeholdersRouting and delegation of PMO support requests via Jira and tracking Team SLAsWorking with and providing guidance to client PMO teams to ensure projects run smoothlyCompleting ad-hoc duties and providing support to Delivery Managers/Operations Managers/Head of Operations as requiredMinimum (essential) requirements

An excellent ability to identify solutions in complex scenariosExperience in Kimble or a PSA toolExcellent organisational and interpersonal skillsAn eye for detail and accuracyConcise, articulate, analytical and enthusiasticBusiness focused and results drivenStrong communication skills, both oral and writtenUnderstands and respects requirements for confidentiality and securityLogical, thorough, and reliableAbility to foster good working relationships and to deal with a fast moving and constantly changing working environmentStrong planning and organisational skillsAbility to prioritise and balance multiple tasks and demonstrate initiativeAbility to anticipate future needs and the initiative to plan aheadAble to work efficiently and accurately when under pressure to meet tight deadlinesDesirable

People management experienceExperience in a Project Management Office roleExperience with PSA software (e.g. Kimble or Workday)Demonstrate negotiating and influencing skillsExperience with JIRA, Kimble, Microsoft Teams, SharePoint or WorkdayEmbracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone\''s journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Project Management and Information TechnologyIndustries

Information Services

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