Role:            Support Worker

Based:        Camberwell

Salary:        £14ph PAYE or £18ph UMB

Start Date:  ASAP

Duration:    Temp – ongoing

Hours:        37.5 hours per week (two-week rota of 8 am-4 pm one week and 2 pm-10 pm the following week) 

 Our client, a well-respected charity dedicated to helping prevent homelessness,s is looking for a Support Worker to join their team. The role requires motivated staff to work as part of the team to provide support in a trauma-sensitive and psychologically informed manner

 Synopsis of duties:

• Deal with all incoming referrals, conducting assessment and induction meetings as part of the role.
• Assist with the delivery of support to clients by working as part of the support team to ensure clients have access to support when attending all housing and non-housing appointments, assisting in the completion of forms and applying for appropriate benefits
• Assist in the delivery of a range of in-house support provisions designed to achieve successful outcomes
• Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records 
• Undertake client welfare checks as directed
• Provide front of house support and reception duties, as well as administrative support including day-to-day office duties, including recording income to the service on the system
• Utilise the bespoke web-based client management system ATLAS, to accurately record all relevant data promptly
• Support and develop volunteers as appropriate
• Ensure all practice is in line with relevant legislation, guidelines, and polices to protect clients, colleagues, staff, and visitors from any abuse, accident, or injury
• Ensure there is good communication with colleagues so all those working with the clients have the  information to assist with achieving the client’s goals

Essential Requirements

• Experience providing casework support to vulnerable clients, conducting risk assessments and developing support plans
• Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
• Previous experience of successfully working in a busy environment and/or delivering excellent customer service
• DBS dated within the last 12 months or on the update service

Supporting Futures Consulting acts as both an employer and an agency.