IT Support Analyst / IT Support SpecialistAre you a hands-on IT Support professional who enjoys variety, problem-solving, and being at the heart of a growing business''s digital journey? This is a fantastic opportunity to join a well-established, global organisation where IT plays a key role in innovation, transformation, and day-to-day success.You''ll be part of a collaborative IT team, supporting users across the business while working with modern systems, exciting projects, and new technology rollouts.The RoleAs an IT Support Analyst, you''ll provide first-class technical support to end users, ensuring systems run smoothly and colleagues feel confident using technology. Your responsibilities will include:Providing user support via a ticketing system (Topdesk, moving to Jira Service Management) across a range of applications including Microsoft 365, Salesforce, and JD EdwardsInstalling, configuring, and maintaining computer hardware, operating systems, and business applicationsSetting up and managing iPhones and iOS applications using Intune and Apple Business ManagerSupporting the rollout of new systems, software, and digital toolsMaintaining company hardware such as printers, video conferencing equipment, and CCTV systemsAdministering and supporting Windows operating systems and iOS devicesDelivering end-user training where requiredEnsuring IT assets are disposed of in line with WEEE regulationsWorking closely with suppliers to procure hardware and softwareLiaising with ..... full job details .....