WE''RE HIRING One of our local government clients, is currently seeking an experienced Housing Assistant for an initial 6-month temporary contract, with potential for extension depending on performance and budget availability. This is an on-site role and will require full-time attendance in Harlow. Job Purpose: The Housing Assistant will work within the Area Housing Team to support day-to-day housing management services. This role requires a strong focus on customer service, administration, and operational support to ensure high-quality housing service delivery in line with Council policies. Key Responsibilities: Provide first-point-of-contact support to customers with housing enquiries (rents, tenancy matters, transfers, temporary accommodation, etc.) Signpost and refer customers to appropriate services where necessary Support general housing management activities under the guidance of the Team Leader Prepare routine correspondence, including references and responses to housing enquiries Assist in processing housing applications and maintaining records Administrative Duties Include: Diary management and scheduling for the team Minute taking and meeting coordination Booking rooms for senior management Managing shared inboxes and actioning requests Processing and tracking invoices Arranging and coordinating temporary accommodation as required Candidate Requirements: Previous experience in a housing or local government role is highly desirable ..... full job details .....