The Customer Account Manager will manage client relationships within the business services industry, ensuring top-notch customer service and satisfaction. This role focuses on maintaining and growing client accounts while addressing their needs effectively.Client DetailsThis role is with a medium-sized organisation specialising in delivering exceptional business services. The company is recognised for its commitment to providing high-quality customer service and fostering strong client relationships.This role will be hybrid working after 2 weeks training in the Ripponden office. DescriptionManage a portfolio of client accounts, ensuring their needs are met promptly and effectively.Act as the primary point of contact for customer queries and concerns.Collaborate with internal teams to deliver tailored solutions for clients.Monitor account performance and identify opportunities for growth.Ensure all client information is accurately maintained and updated in company systems.Handle customer complaints professionally to achieve resolution and satisfaction.ProfileA successful Customer Account Manager should have:Proven experience in customer service or account management within the business services industry.Strong communication and interpersonal skills to build lasting client relationships.Ability to manage multiple client accounts effectively and efficiently.Excellent problem-solving skills with a proactive approach to challenges.Proficiency in using CRM systems and other ..... full job details .....