IT Productivity EngineerContract: Type: PermLocation: Newquay, Cornwall, UKWe are seeking an IT Productivity Engineer to join our clients cloud focused, friendly and dynamic team This role is crucial for ensuring the smooth operation of the organisations productivity services, adhering to service level agreements, and driving continual service improvement.Day-to-day of the role:Manage the resolution of incidents and service requests within the Productivity space, including SharePoint, OneDrive for Business, Project Online, and the Power Platform.Support the delivery of technological changes across Microsoft 365.Assist with Service Improvements and identify opportunities to reduce environmental impact.Collaborate closely with other IT teams to deliver excellent IT services.Contribute to solutions ensuring they are fit for purpose and provide optimal value for money.Maintain Productivity services to architectural and technical best practice specifications.Act as a stakeholder in the release process for new updates affecting services in production.Produce high-quality documentation to promote knowledge sharing across Productivity services.Develop and maintain collaborative relationships with peers, stakeholders, and colleagues.Required Skills and Qualifications:Experience with Microsoft Office 365 components such as SharePoint Online and OneDrive for Business (Well-developed technical skills, especially in advanced troubleshootingExperience administering a Microsoft 365 tenancy ..... full job details .....