Milton Keynes Hybrid after 6 MonthsMon-Fri, 08:30-17:00We''re recruiting on behalf of a well-established company in the commercial equipment sector, looking for an organised and proactive Billing Administrator to support their busy service operations team.You''ll play a key role in ensuring customers receive timely updates and solutions, while coordinating with technicians and internal teams to deliver exceptional service.Key responsibilities:Coordinate service calls and parts deliveriesActing as the main point of contact for key customers, providing updates and resolving service-related queriesLiaise with planners, technicians, and internal departmentsPrepare quotes, place approved parts orders, and track deliveriesMaintain accurate records in SAP and customer portalsProvide updates to customers, including ETAs and job statusesHandle pricing requests and resolve customer complaints professionallyRequirements:Previous experience in a service or account coordination roleExcellent organisation and communication skillsConfident handling customer issuesSAP knowledge (desirable but not essential)A great opportunity to join a friendly, fast-paced team with room to grow.Apply now to find out more!Please note that no terminology in this advert is intended to discriminate on the grounds of a person''s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability ..... full job details .....