Job Title: Credit Controller Department: Finance Reports to: Financial Controller / Finance Manager Location: Herefordshire Type: Full-time Salary: Up to £32,000 DOE Job Purpose As a Credit Controller you will be responsible for managing and maintaining the financial health of the business by ensuring the timely collection of outstanding debts from customers. Working within a fast-paced manufacturing environment, the role requires strong attention to detail, excellent communication skills, and the ability to work closely with production, sales, and logistics teams to resolve queries and support smooth cash flow. Key Responsibilities Manage the end-to-end credit control process, ensuring timely collection of payments from customers, including wholesalers, distributors, and retailers. Review and assess new customer credit applications, perform credit checks, and set appropriate credit limits in line with company policy. Monitor customer account balances and proactively follow up on overdue invoices via phone, email, or written correspondence. Reconcile complex customer accounts, resolve billing issues, and work closely with internal teams (sales, order processing, dispatch, and customer service) to ensure accurate invoicing and prompt dispute resolution. Prepare and distribute aged debtor reports and escalate high-risk accounts to management. Maintain accurate records of communications and payment commitments. Liaise with external credit insurers or debt recovery agencies as ..... full job details .....