Overview

Rushlift Northampton, England, United KingdomPosition:

Workshop AdministratorLocation: Brackmills, NorthamptonEmployer:

Rushlift LtdAbout the role

To ensure market leading customer service is provided to all customers through effective and efficient coordination of the workshop Engineers. Ensuring that all Customer Service Level Agreements are met and internal Company KPI’s are achieved. Customer satisfaction must be at the heart of everything we do.Your key responsibilities

Prioritise, allocate and distribute work to the Workshop EngineersPrepare quotations for any chargeable workLiaise with service office, short term rental and customers to ensure equipment is turned around on timeEnsure all equipment that leaves the workshop is serviced and has up to date Thorough ExaminationPrepare repair quotations and estimates as required in conjunction with appropriate engineer and parts department, ordering parts where requiredLiaise with parts department regarding back orders to effect job completion and resolution in a timely mannerWork with refurb team on scheduling to meet annual targetsManage and distribute work to sub-contractors where relevantWhat we are looking for

Industry knowledge is desiredA good knowledge of IT is desiredAbility to multi-task efficiently is a requirementGood communication skills are essentialExperience of dealing with customers and providing excellent customer service is essentialWhat we offer

Competitive Salary PackageContributory Pension SchemeEnhanced Parental PoliciesLife AssuranceOn-site parkingEmployee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etcEmployee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more…What Happens Next?

Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage.We will ensure that all our resourcing processes are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.Rushlift is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our Organisation.For more information about what we do with your data, view our Applicant Privacy Policy.Seniority level

AssociateEmployment type

Full-timeJob function

AdministrativeIndustries

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