Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours)Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you''ll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It''s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We''re proud to be different.We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions.A bit about the jobGroup Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection''s purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to ..... full job details .....