Social network you want to login/join with:Mental Health Transport Assistant, Maidstone

col-narrow-leftClient:

Secure Care UK - BasesLocation:

Maidstone, United KingdomJob Category:

Other-EU work permit required:

Yescol-narrow-rightJob Reference:

daf34af8d789Job Views:

Posted:

Expiry Date:

26.09.2025col-wideJob Description:

Mental Health TransportAssistant – Full Time (40.3 hours/week)

Location:

The Old Stables, Tonbridge Road, Mereworth, Maidstone, ME185LR

Reports To:

Deputy Care Operations Manager (DCOM)

Job Type:

Full-time and Flexi

Shift Pattern:

4 on / 4 off (alternating between 4 days and 4 nights)

Pay:

Blended rate of £13.14 p/h (Annual Remuneration starting from £27,580.26 based on expected hours)If you’re looking for a

rewarding role in Mental HealthCare , this is your opportunity! Working in healthcare allows you to make areal difference in people''s lives during their most vulnerable moments.We are seeking

compassionate and dedicated Mental HealthTransport Assistants

to join our growing team. Experience is a bonus, butnot essential— full training is provided . We’re looking for empatheticindividuals who thrive in a team environment and are committed to providingrespectful, person-centred care.This role involves far more than driving. You’ll be workingdirectly with patients, ensuring their

safe and dignified transport ,often during mental health crises. Situations may require you to applyde-escalation techniques and trained interventions, always prioritising patientwellbeing.This is a highly unpredictableand emotionally demanding role, often supporting individuals in distress orcrisis. Candidates must demonstrate compassion, patience, and emotionalresilience. You will need to manage sensitive and sometimes distressing information,adapt quickly to changing situations, and maintain professionalism inhigh-pressure environments. In return, you will be part of a supportive andinclusive team making a meaningful difference every day.SecureCare UK is an equal opportunities employer. We are committed to creating aninclusive environment for all employees and applicants. We welcome applicationsfrom all sections of the community regardless of age, disability, genderreassignment, marriage and civil partnership, pregnancy and maternity, race,religion or belief, sex, or sexual orientation, in line with the Equality Act2010.?What You’ll Be DoingYou will support a range of transport needs involvingindividuals detained under the Mental Health Act, including:Hospital transfers,court or prison escorts, and medical appointmentsHouse extractions

under Section 135,working alongside police and mental health professionals to safely movepatients from their home to a place of safetyCommunity assessments , supporting localauthority mental health reviews in people’s homesBed watch services , where you superviseand support admitted patients during hospital staysSuite Work , providing care andsupervision for patients held in psychiatric suites under Section 136 or135, often for up to 24–36 hoursYou will work in

crews of two or more , rotatingbetween driving, escorting, and sitting with patients. We use secure,specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles formore complex transfers.?RequirementsFull UK Manual DrivingLicense (Required)Enhanced DBS certificatewithin the last 3 years (Preferred)Strong communicationskills and ability to stay calm under pressureTeam player withresilience, empathy, and great attention to detailMinimum 12 months’driving experience preferred?Who We AreSecure Care UK was founded in 2013 in response to a nationalneed for safe and compassionate transport for individuals detained under theMental Health Act. We are the only Secure Patient Transport provider in the UKmeeting Restraint Reduction Network (RRN) standards. Headquartered in StLeonards, we operate nationally and also handle some international transfers.Celebrating 10 years of service in 2023, our core values remain:

PatientFirst, Respect, Openness, Unity, and Determination .?What We OfferTraining and DevelopmentFull induction includingde-escalation, physical intervention, handcuff training, and First AidAdditional specialisttraining and NVQ DiplomasCareer progression andmentoring opportunitiesCompany pension andcycle-to-work schemeRefer-a-friend bonusHealth Care Cash Plan(after 6-month probation)Blue Light CardeligibilityEmployee AssistanceProgramme (from day one)Full uniform andenhanced PPEAdditional annual leaveafter 2 yearsWagestream financialwellbeing platformMonthly Care Awards anddriver recognition schemesSuggestion scheme withrewards for implemented ideasPlease NoteDue to the nature of our work, flexibility is essential.Shifts may overrun or vary depending on patient needs.

Overtime is paid at £22 p/h , with

enhanced pay (£1.20 p/h)

forwork involving Place of Safety and Bed Watch.

Additional shift enhancements of £1.75 p/h

may apply for call-ins orextra shifts.If you’re passionate about making a difference andsupporting people through challenging times, we’d love to hear from you. Applytoday and start a meaningful career with Secure Care UK.

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