Removals Operations Manager
We are recruiting for one of the UK''s most recognizable and respected names in the removals industry - a true household brand known for exceptional service and operational excellence. They are seeking a Removals Operations Manager to join their busy Trafford Park office and play a pivotal role in driving quality and growth.If you''re an experienced operations professional from removals, logistics, or transport with strong leadership skills and a passion for service excellence, this is an outstanding opportunity to build a career with one of the country''s leading movers.The RoleAs Removals Operations Manager, you''ll be at the heart of service delivery, working closely with the Group Manager and operational teams to plan moves, allocate resources, and ensure every customer receives exceptional service.This is a challenging, varied, and highly rewarding role where your decisions directly impact customer satisfaction, team performance, and business growth.What You''ll Be Doing:Operational Planning and Resource ManagementPlan workloads effectively to maximize the use of operational resourcesAllocate crews, vehicles, and equipment to ensure seamless move deliveryCoordinate daily operations to meet customer commitments and service standardsMonitor operational performance and implement improvements where neededTeam Leadership and HR SupportAssist the Branch Manager with recruiting, selecting, and scheduling employeesProvide coaching, counselling, and development support to ..... full job details .....
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