Project Support Officer - Analyst

Overview
Project Support Officer - Analyst
role at
Smart DCCLocation: London or Manchester (Hybrid working model, 8 days a month office based). Salary: Competitive salary plus performance related bonus – 6-month FTC.At
DCC (Data Communications Company) , we are at a pivotal moment in our journey. As we approach the end of our first licence in
September 2025 , the opportunity to shape the future of a critical national infrastructure is here. Ofgem’s planned extension of the licence (12–36 months) marks the start of a new chapter — and you could be at the heart of it.We’re seeking
results-driven, delivery-focused Programme Support Office Analysts
to join our Licence Renewal function. If you thrive in
complex, regulated, and technology-driven environments
and possess strong stakeholder engagement and communication skills, we’d love to hear from you.What will you be doing?As a PSOA, you\''ll support a high-profile programme, ensuring that governance, reporting, and project support activities run smoothly. Your work will contribute directly to the
success of the licence renewal and transition
period.
Provide high-quality project support including risk/issue management (RAID), planning, documentation control, and reporting.
Drive data-led decision making, trend analysis, and continuous improvement initiatives.
Take ownership of meetings: planning agendas, capturing actions, and distributing materials.
Ensure programme reports are accurate, insightful, and reflect a ‘single version of the truth’.
Maintain clear and structured programme documentation aligned to PMO best practices.
Support the development and implementation of improved governance and assurance processes.
Build trusted relationships with stakeholders at all levels – from project teams to senior leadership.
Be a visible advocate of DCC’s behaviours: Accountability, Integrity, and Making a Difference.
What are we looking for?
3+ years’ experience
in a fast-paced PMO or programme environment.
Strong grasp of
project and programme governance, planning, RAID, change control , and reporting.
Confident communicator, able to
translate technical updates
into clear reports for non-technical stakeholders.
Analytical mindset with excellent
attention to detail
and a focus on continuous improvement.
Proficiency in
Microsoft Project, Excel, PowerPoint, Word, Visio .
Familiarity with tools such as
Power BI
for reporting and dashboards.
Comfortable working independently and under pressure, with strong
initiative and drive .
Certifications such as
APM, P3O, MoP, or Prince2 , or working towards them.
Experience in the
energy sector
or a similarly regulated environment.
Understanding of the
software delivery lifecycle .
Experience engaging with
senior stakeholders
and leadership teams.
Who You Are
Collaborates confidently and professionally across a wide stakeholder base.
Communicates clearly and concisely – in person, in writing, and in reports.
Is curious, proactive, and never afraid to
challenge the status quo .
Balances big picture thinking with
strong attention to detail .
Thrives in change and sees complexity as an opportunity to add value.
About the DCCAt the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.Company benefitsThe DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.How to applyIf there are any questions you’d like to ask before applying, please contact
stephanie.owen@peregrineresourcing.com
or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.Please click here for the Capita statement.Employment type
Full-timeJob function
Project Management, Analyst, and Strategy/PlanningIndustries: Energy Technology, Utilities, and Data Infrastructure and AnalyticsJoin the DCC and discover the power of you.
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