Job Title: Personal Tax Assistant Manager Location: Cardiff, Wales - hybrid working module! Salary: £35,000 - £50,000 (dependent on experience) The Role: As a Personal Tax Assistant Manager, you oversee preparation and review of personal tax returns, managing junior staff and ensuring compliance with UK tax regulations. You will work in a newly formed, collaborative team, be tasked with reviewing tax computations and ensuring that all work adheres to the firm''s high standards for quality and efficiency. By leading your team with a focus on both technical excellence and innovation, you will help deliver smarter, more efficient, and personalised tax services. Your role will ensure that the firm maintains their reputation for high-quality service delivery while embracing the future of tax through automation and digital tools. Day to day duties: Lead, manage, and inspire team members to achieve their full potential while aligning with the strategic objectives of the business.Monitor team performance against KPIs, proactively addressing areas for improvement to maintain and enhance service delivery standards.Conduct detailed quality reviews, resolve escalations efficiently, and ensure adherence to compliance and service excellence standards.Act as a second-line contact for clients, providing tailored solutions to complex challenges and enhancing client satisfaction.Identify opportunities to deliver value-added advisory services and coordinate with relevant teams to drive ..... full job details .....