2nd Line Support Analyst Our client is urgently looking for an experienced 2nd Line Support Analyst to join their team on a permanent basis.Please note, the role is on-site 5 days per week based in Haslemere.You will become part of a dynamic team and will have an understanding of IT support. You will provide IT support to external clients from varied industries. You will be providing support for Microsoft 365 environment.You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free on-site parking, training and development as well as a referral programme.2nd Line Support Analyst - Key Skills: Support and troubleshoot Microsoft 365 applications, including Teams, Outlook, Word, Excel, PowerPoint, and SharePointSet up, configure, and decommission IT assets such as laptops, desktops, and Android mobile devicesAdminister user accounts in a hybrid cloud environmentPerform basic Exchange Online administration, including troubleshooting and shared mailbox managementOnboard and offboard users, including account creation/deletion, device provisioning, permissions setup, and introductory training on core systemsHandle network port patching and assist with port-security-related issuesInstall and manage peripheral devices such as printers, Routers, network SwitchesUnderstand and support WIFI systems (Ubiquiti and TP-Link)Manage and maintain backup solutions to safeguard critical business dataTroubleshoot and support ..... full job details .....