Customer Experience Officer Location: High Street, SW19 2HR Start Date: ASAP Contract Duration: 5+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 16.46 per hour Job Ref: (phone number removed) Job Responsibilities The successful candidate will be responsible for enhancing the customer experience at Colliers Wood Library. Key duties include: Providing exceptional customer service to library visitors. Assisting patrons with inquiries and guiding them in accessing library resources. Managing administrative and clerical tasks to ensure smooth library operations. Collaborating with library staff to organize events and activities. Maintaining a welcoming and organized library environment. Person Specification The ideal candidate will possess the following qualifications and skills: Proven experience working in a library setting. Strong communication and interpersonal skills. Ability to handle customer inquiries professionally and efficiently. Excellent organizational skills and attention to detail. Proficiency in standard office software and library management systems. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be ..... full job details .....