IQ Account Manager

Job Opportunity: iQ Account Manager | UKandnbsp; Location: Hertfordshire Job Type: Full-Time | Permanent Sector: ERP Software/TechnologyAre you passionate about customer relationships, technology, and helping businesses grow? We''re looking for a driven and customer-focused iQ Account Manager to support organisations in maximising their use of ERP and business management software.About the RoleAs an iQ Account Manager, you will manage a portfolio of customers who rely on ERP software to run their business operations - covering everything from finance and inventory to CRM, E-commerce, and business intelligence.This is a dynamic role combining account management, solution consultation, and customer advocacy. You''ll work closely with clients to support their digital journey, introduce new capabilities, and ensure long-term success.Key ResponsibilitiesBuild and maintain strong relationships with assigned customersServe as the primary point of contact and trusted advisorIdentify business needs and recommend tailored software solutionsPrepare proposals and support product/service introductionsLead annual service reviews to ensure satisfaction and drive improvementCollaborate with internal teams to resolve queries and deliver customer valueMaintain accurate reporting and CRM recordsSupport marketing efforts and contribute to customer success storiesWhat We''re Looking ForRequired:Diploma in Accounting, Sales, Marketing, or a related fieldFull, clean UK driver''s ..... full job details .....
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