Housing and Tenancy Support Officer

Role: Housing and Tenancy Support OfficerBased: Nottingham City Centre Rate of Pay: £18phr UMBStart Date: ASAP Duration: Temp 3 6months Hours: 30 hours per week + on call Supporting Futures are recruiting on behalf of an award-winning national charity who have over 150 years experience supporting children, young people and adults and of offering direct, practical help to families and communities. Main Responsibilities:To manage and support tenants in dispersed refuge propertiesTo support vulnerable tenants fleeing domestic violence and abuse to maintain tenancies and live independently. Facilitate appropriate signposting and specialist referral for tenants to other support servicesVisit women in their homes to identify any tenancy management issues or additional support needs. Meeting and interviewing potential suppliers, making recommendations about supplier and contractor allocation with reference to best value.Liaising with landlords and being aware of the detail of tenancy and licence agreements for people in service. Dealing with disputes between landlord/ suppliers/ Juno about responsibilities / costs/ procedures etcRisk assessing pursuing complaints versus potential outcomes.There is a requirement to be part of the on-call service outside normal hours.What they are looking for:Professional qualification in a relevant property/housing management discipline OR relevant experienceExperience of supported housing would be useful but is not essentialKnowledge and experience ..... full job details .....
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