Customer Service Administrator
Job Title: Customer Service / AdministratorSalary: Circa £28,000 (depending on experience)Job Type: Permanent, Full-TimeWorking Hours: Monday Friday (approximately 9:00am 5:00pm, hours to be confirmed) The OpportunityWe are currently recruiting for a Customer Service / Administrator to join a well-established and growing transport and logistics business. This is a fantastic opportunity to become part of a close-knit, supportive team within a vibrant and friendly office environment.The company has built a strong reputation within the transport sector and is led by a hands-on and approachable owner who values teamwork, reliability, and maintaining a positive workplace culture. Employees are genuinely valued, and the company prides itself on offering a welcoming and collaborative working atmosphere. Key Responsibilities Handling customer enquiries via phone and email in a professional and timely mannerProviding updates on deliveries and resolving customer queriesSupporting the wider operations and transport teams with daily administrative tasksProcessing bookings, orders, and maintaining accurate recordsLiaising with drivers, customers, and internal teams to ensure smooth operationsManaging documentation and general office administrationEnsuring a high standard of customer service is maintained at all times Requirements Previous experience in a customer service or administrative roleExperience within a transport, logistics, or distribution environment Strong communication and ..... full job details .....
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