AV and IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV and IT Support Analyst to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV and IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV and IT Support Analyst role is part of the IT Support and Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets over their lifecycle. Your responsibilities as our AV and IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it is working when needed. VIP IT Support. This includes: To provide IT Support where needed or requested to the BFS Board and Executive Leadership team, including ..... full job details .....