Data Center Critical Facilities Manager

Job ID

230980

Posted

30-Jul-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Engineering/Maintenance, Facilities Management

Location(s)

Slough - England - United Kingdom of Great Britain and Northern Ireland

Job Title: Critical Facilities ManagerBusiness Sector: Data Centre Solutions, Critical EnvironmentLocation: Slough

COMPANY PROFILE

CBRE is the global leader in real estate services and leverages the industry''s most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm.

Globally, we employ over 70,000 employees and operate in 48 countries.CBRE Global Workplace Solutions Data Centre Solutions (DCS) is a leading provider of Critical Data Centremaintenance and support services in the built environment, working in partnership with some of the UK andEurope’s best-known companies. We are a Currently hiring for the pivotal position of a Data Centre OperationsManager for a new customer in a busy campus within the Slough area.

CBRE manages the maintenance of main UK Data Centre and is committed to the provision of an efficient andeffective critical engineering maintenance service. The primary function is to ensure 100% uptime of engineeringservices to ensure there is zero impact to the client’s business operations.

Main purpose

To provide direction and leadership of the CBRE Building Team and Contractors, for the effective management ofthe maintenance of premises, plant and equipment for the Data Centre.

The candidate will be the clients’ focalpoint for all works happening withing the data centre for which they are looking after and will therefore need asound understanding of the engineering, contractual and compliance requirements associated within a hyperscaledata centre.

Main Duties and Responsibilities

Develop and manage the client relationship and ensure a high level of service, attending client meetingswhere required.Responsible for the Health and Safety of Engineers, contractors and Visitors to Site.Work closely with the Contract Support Team to ensure that the service levels are maintained to aconsistently high level.Ensuring business policies and processes are effectively communicated and implemented within thecontract.Ensure compliance with legislative, client and CBRE health, safety and environmental programmes.Provide effective solutions to development, training, and performance management.Provide technical support across a wide spectrum of Services, to the CBRE team and client.Ensure service line KPIs are met and reported on a monthly basis.Provide leadership, ensuring that contractual commitments are met and exceeded.Ensure service delivery is in line with agreed SLAs.Prepare data for monthly Operational ReviewsPromote continuous improvement throughout the team.Provide solutions and associated quotations for small project works.Identify potential business opportunities across The Data CentreOwnership for engineering activities within the Data CentreResponsible for ensuring Maintenance regimes planned and implemented.Responsible for Ensuring statutory and CBRE required logs are kept up to date and correct.Oversee PPM Reactive and Corrective planning and execution for site.Disciplinary and Conflict Management.Promotion of Health and safety and strong team cultures.Form Part of the Escalation chain for any unforeseen incidents and site issues, in and out of hours -providing technical support and leadership.Undertake other tasks, as required by the Technical Manager, in accordance with experience andcompetencies.

Key Accountabilities and Deliverables:

100% Statutory compliance across all relevant service lines.Work closely with Contract Support and Engineering Supervisor to ensure there are no gaps in servicedelivery.Manage service line tracker documents to ensure actions are closed in a timely and cost-effective manner.No statutory compliance PPMs are missed as a result of CBRE planning.Produce monthly reports in-line with contract governance scorecard requirements.Manage CMMS system.Responsible for the Health and Safety of Engineers, contractors and Visitors to Site.Responsible for the fast and effective procurement of materials and services. Financial Management –Fullownership of PandL, Debt and WIP.Responsible for ensuring Engineers have the correct Onboarding, Tools, PPE.Responsible for ensuring appropriate contract review, audit and control systems to ensure statutory,policy and contractual commitments are met.Internal Audits of QHSE, Compliance, Technical Literature.Responsible for ensuring QHSE bulletins, safety talks and updates are delivered and implemented.Accountable for auditing Logbooks for site.Lead cultural change on a daily basis, through being an effective role model for safe working practices,compliance, quality standards and best practice methods.Positive contribution to the “team" effort, with a “can do" attitude and raising of standards.

Selection criteria:

Strong Data Centre Engineering Background RequiredFinancial Experience preferred.Compliance Experience Required.Strong customer focus, promotes team spirit, boosts morale and who subscribes to the Company RISEvalues.Self-motivated, reliable, and professional, attention to detailStrong communication skillsCompetent working knowledge of Microsoft packages (e.g. Excel, Word).A career showing strong personal development is preferred.Management / Supervisory Experience EssentialDelivery of wider facilities management preferred alongside engineering (Soft Services)Critical Works knowledge and planning Essential.Engineering Qualification within a relevant subject (MandE) essential.

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

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