Role: IT Technician (Temporary)Hourly Pay Rate: 16.86 - 17.91Location: Central Cambridge (On Site 5-Days)Estimated Length of Assignment: 1 month+ Appointment Subject to DBS Check A well-known and prestigious organisation is seeking an IT Technician to provide 1st and 2nd line IT support across its main site and associated locations. This is an ongoing temporary assignment, offering hands-on involvement in day-to-day service delivery, user support, hardware and software installation, and assistance with networking and infrastructure activities within a busy operational environment. Core Responsibilities:Acting as the first point of contact for IT support requests and incidentsProviding first line investigation, diagnosis, and resolution of routine technical issuesEscalating unresolved issues appropriately and maintaining accurate support recordsInstalling, configuring, and decommissioning hardware and softwareSupporting application maintenance and troubleshootingAssisting with network and infrastructure support activitiesContributing to incident and problem management processesSupporting staff onboarding and induction on IT tools and services Experience Required:Experience providing 1st and 2nd line IT support within a professional environmentStrong working knowledge of Windows desktop operating systems and Microsoft OfficeExperience supporting Microsoft 365 environmentsBasic understanding of networking concepts (LAN, WiFi, switches, routers)Experience installing and ..... full job details .....