Full-time/Permanent, Mon - Fri, 9am until 5pm, 35 hours per week. The Key Accounts service Administrator will support the Key Accounts Manager by overseeing administrative duties, service scheduling, client communication, and portal management for a designated portfolio of key accounts. This role ensures accurate reporting, smooth operational delivery, and consistent support across all service activities. Key Responsibilities Account Coordination and Administration Act as the internal liaison for all coordination activities relating to assigned key accounts. Manage day-to-day administrative duties including reporting, documentation control, and client updates. Maintain and update client portals with service reports, attendance notes, KPIs, visit documents, and compliance files. Prepare reports, data packs, and supporting materials for monthly client presentations and quarterly business reviews. Ensure accurate record keeping of client communications, service history, contract details, and account-specific notes. Service Scheduling and Operational Support Schedule routine, reactive, and project-based visits for technicians aligned to assigned accounts. Handle access requests, emergency callouts, special instructions, and operational queries promptly. Ensure all job work is logged, costed, and updated correctly within internal systems. Monitor technician task completion, follow up on outstanding works, and escalate delays where required. Assist in monitoring technician ..... full job details .....