Direct message the job poster from Vertex Search

Founder at Vertex Search - connecting elite talent with global leaders in the systematic trading and technology spaceHead of Client Services / Electronic Trading Support Tier 1 Trading Tech ProviderLondon | Hybrid | exceptional base + bonus + equityA leading global trading technology vendor is seeking a senior operator to lead a high-impact, technical team at the intersection of trading support, client services, and engineering. This is a rare opportunity to work directly with world-class founders, shape the function, and help scale a business that services some of the largest and most sophisticated trading firms in the world including hedge funds, market makers, and asset managers.This is not a typical production support job. Youll be hands-on in the early stages understanding systems, mentoring engineers, and building operational maturity across the support function. Act as the escalation point for high-stakes incidents with major trading clientsEngage directly with senior stakeholders, building trust and credibilityScale the teams processes, tools, and performance globallyHelp tier client interactions, optimise time allocation, and drive efficiencyOwn execution-related support asset class agnostic but must understand high standardsProven experience in trading support, SRE and/or production engineeringStrong knowledge of execution systems or real-time trading infrastructureExecutive presence and EQ a calm operator under pressureExperience working in high-performance or low-latency environments (asset class flexible)Employment type

Full-time

Job function

Engineering, Finance, and Information TechnologyIndustries

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