About Us: We are a leading National Home Improvement Company, recognised for our range of trusted brands. We specialise in delivering high-quality services across the country and are now looking for a skilled Insurance Claims Handler to join our growing team. If you have a keen eye for detail and a passion for customer service, this could be the perfect opportunity for you. Key Responsibilities: Assess Claims: Process and evaluate insurance claims related to home improvement projects, ensuring each claim is valid and in line with policy coverage.Investigate Claims: Conduct thorough investigations by reviewing documents, gathering evidence, and working with contractors or external experts to assess damages.Negotiate Settlements: Handle negotiations with policyholders and third parties, ensuring fair and timely resolutions.Authorise Payments: Approve claims payments based on assessments and company policies.Customer Communication: Provide clear, consistent updates to policyholders, offering support throughout the claims process.Documentation Management: Ensure all necessary documentation, such as repair estimates, photos, and reports, are properly collected and verified.Fraud Detection: Identify and escalate any potential fraudulent claims.Complaint Resolution: Address any disputes or appeals, ensuring issues are resolved professionally and in a timely manner. What We''re Looking For: Experience: Previous experience in insurance claims handling, particularly within home ..... full job details .....