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Permanent

Full Time Customer Care- Newbridge, Edinburgh

Edinburgh
money-bag Negotiable
5E4044700A177A80A3727C2AE898F2D9
Posted 3 weeks ago

Overview

McDonald''s are one of the most recognised brands in the world, and the backbone of our brand is a commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.Responsibilities

Be the face of the restaurant by delivering friendly, welcoming and helpful customer service.Deal with customers and ensure everything runs smoothly in customer areas.Make children feel welcome, hand out balloons, and help organise special events.Look after customers’ specific needs and maintain high standards of cleanliness in the dining area and toilets.Create a warm and welcoming atmosphere and establish positive communication with customers at all times.Keep the manager informed about customer satisfaction and any issues that arise.Work in a fast-moving, high-energy environment and connect with customers so they feel valued.Qualifications

Friendly, welcoming, courteous and helpful behaviour; a natural ability to work well as part of a team.Effective communication skills, including attentive listening, face-to-face verbal communication and eye contact.Ability to maintain high energy levels while working efficiently and productively.Benefits

Holiday payService AwardsMeal allowanceEmployee discounts from top high street and online brandsAdditional benefits as available

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