Community Associate (Front of House – Coworking) - Marylebone

Overview
Community Associate (Front of House – Coworking) - MaryleboneJoin to apply for the
Community Associate (Front of House – Coworking) - Marylebone
role at
Spacemade .Role : Community Associate - Coworking Office Spaces
Salary : £32,409
Location : Marylebone, W1B 1PX
Hours : Full Time, 40 hours per week, Mon–Fri (8:30–5:30 or 9:00–6:00), no weekendsThis isn’t reception. It’s connection. The Community Associates are the beating heart of our buildings, welcoming the space and curating vibes for members to feel at home. If you’ve worked in coworking, boutique hospitality, or front of house in theatres or lifestyle hotels – and you’re craving a role with meaning and progression – read on.A day in the life: you’ll be the go-to person in the building, keeping things running smoothly and members feeling seen.Responsibilities
Create a warm, safe and vibrant atmosphere for members and guestsGreet, chat, and support members with anything they needOnboard new members and help them feel at homePlan and host events (coffee mornings, socials, wellness and pop-ups)Keep the front desk looking sharp and the building running like clockworkLiaise with operations and maintenance teams to keep standards highPitch in with ideas for improving the member experienceRequirements / Who you are
Experience in a customer-facing role – ideally in coworking, hospitality, theatre or front-of-houseConfident with tech; training on CRM and booking systems will be providedCurious, thoughtful and great at connecting with peopleOrganised with a flair for planning and hosting eventsAvailable Mon–Fri (no evenings or weekends)Proactive, professional and able to work under pressureCreative, energetic and a touch of theatre in daily workWants to grow their career; several Community Associates have progressed to Community Manager rolesWhy work for us
A supportive, friendly, hard-working teamQuarterly team socials and get-togethersDog-friendly officeHalf-day on your birthdayMental health personal dayOne paid charity day per yearCompetitive salary and bonus scheme25 days holiday per year (excluding Bank Holidays)£50 per month wellbeing allowanceCycle to work salary sacrifice schemeWhat next
If you’re a match, we will ask for:A short video introduction or a quick get-to-know chat with our Talent and Culture Manager and the Community ManagerA take-home task (case study)Online (or F2F) interview with our Head of Community and Senior Community ManagerEqual opportunity
We’re an equal opportunity employer. Everyone who applies to Spacemade will be considered for employment without regard to race, age, ethnicity, religion, sexual orientation, gender, family or parental status, or disability status, and you will need the right to live and work in the UK.
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