Role; Credit Controller Location: Ripon Salary: 28-30kAs Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.Essential Duties for the Credit Controller: - Opening new accounts and responsible for the day-to-day management of your customer base.- Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.- Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer''s attention to obtain payment of due/overdue depts.- Ensure the timely and pro-active co-ordination of payments in relation to cash collection and aged debt reduction.- Resolving queries both internally and externally around outstanding invoices.- Agree, negotiate, and enforce re-payment plans.- Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies.- Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.- Managing credit limits in-line with relevant authorisations and escalate where required to the Credit Control Manager.- Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.- Have a flexible approach to an ever-changing ..... full job details .....