ER Specialist FTC 50K Field Based

MCG are delighted to be working with one of the biggest QSR Operators in the WORLD!First, let''s talk careers. When it comes to moving forward, they''ve got your back.
They are still growing fast, and with a packed pipeline of new restaurant openings, remodels and exciting people initiatives, there''s never been a more exciting time to join the team. We''ll give you the tools, trust, and backing you need to grow your career with us.
But That''s Only The Beginning. We Want You To Get a Taste Of The Good Stuff Too, So You''ll Also Be Able To Make The Most Of
Annual bonus scheme25 days holiday (plus bank holidays)£50k critical illness coverPrivate Medical Cover (self)Life insurance, four times salaryA pension - matched contribution during your time with usDiscount vouchers for places you''ll actually want to go to70% off food and drink for friends and familyCycle to work schemeEmployee assistance programmeFree mortgage adviceWagestream – access your pay when you need to!
About the opportunity: This is your chance to make a real difference across our restaurants.
We''re on the hunt for an
Employee Relations Advisor
to join us on a fixed-term maternity cover contract of up to 12 months. This role will cover our South UK region which would include partnering with 12 Regional Operations Managers across 150 restaurants.
You''ll be part of our People Team, working with our Southern restaurant teams to support and coach managers through all things employee relations.
Whether it''s handling complex cases, developing ER capability in the field, or helping us maintain our reputation as a fair and supportive employer.
This is a field-based role with regular travel across the Southern region
What You''ll Do
Be the go-to ER expert for restaurant and support centre managers across the South - circa 150 restaurantsManage a high volume of cases, including absence, performance, disciplinaries, grievances, and appealsCoach line managers to improve their ER knowledge and confidenceEnsure policies are followed consistently and fairly, identifying risks and areas for improvementEscalate complex or high-risk cases when needed to our ER ManagerSupport with the creation and delivery of ER training for all levelsTrack trends and report insights to help shape policy and strategyProtect the brand and the business by keeping decisions aligned with employment law and best practice
What you''ll bring:
Solid ER experience across a wide range of complex cases, ideally within a high volume businessA CIPD Level 5 qualification (or working towards it) is a plusUp-to-date knowledge of UK employment lawA pragmatic and fair approach to managing ER situationsConfidence in coaching, challenging, and influencing at all levelsThe ability to juggle priorities and work independentlyPassion for delivering a brilliant people experienceA full UK driving licence and willingness to travel regularly
TPBN1_UKCT
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