Employer Sherwood Forest Hospitals NHS Foundation Trust Employer type NHS Site King''s Mill Hospital Town Sutton-In-Ashfield Salary £31,049 - £37,796 per annum Salary period Yearly Closing 14/09/2025 23:59End User Device (EUD) Support Engineer

NHS AfC: Band 5

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.We would love you to join us.Job overview

Job Opportunity: End User Device Support EngineerThe Nottinghamshire Health Informatics Service (NHIS) is seeking an enthusiastic and highly motivated End User Device (EUD) Support Engineer Engineer to join our team on a permanent basis. This is an exciting opportunity to support the delivery of ICT projects while maintaining excellent service levels for our Business as Usual (BAU) operations.Providing Information, Communication, and Technology Services (ICT) across the NHS is a key objective of NHIS. We deliver national and local ICT requirements with expertise, innovation, and a commitment to helping our customers do things better or achieve better outcomes.As part of the Technical Strategic Business Unit, the successful candidate will:Take ownership of technical tasks and projects, ensuring the delivery of high-quality ICT services to the Local Health CommunityWork closely with the Second Line Support Team Leader to develop and deliver technical activities across the local health communitySupport the implementation of systems and processes as part of both national and local ICT strategiesThis is a great opportunity to work in a forward-thinking, innovative environment where your contributions will help shape the future of ICT in healthcare. You will be part of a supportive team that is committed to continuous improvement and delivering cutting-edge technology solutions.Apply now to join our team!Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.Person specification

Knowledge Requirements

Working knowledge of MS Windows Office, internet and email applications up to subject matter expert levelKnowledge of the Data Protection Act and issues around data confidentialityExtensive knowledge of clinical and business functions across the local health communityDetailed knowledge and awareness of uses of Health Informatics across the NHSA clear understanding of the local service requirements and plans associated with the National programme for ITMDM experienceQualifications

A relevant degree or technical qualification or equivalent technical experienceIn possession of the ECDL/MOST qualificationExcellent IT skills with Advanced Keyboard skills.Virtual DesktopsIn possession of or working towards the completion of the Advanced ECDL or MOSTOn-going personal and professional developmentMembership of a professional body (ie. UKCHIP, Institute of IT Training, BCS)RDMS (any)ScriptingMCPPackagingExperience

Previous technical experience within an IT environmentPrior experience of delivering and technical documentationAbility to present material accurately to colleaguesExperience of working as part of a customer focussed teamExcellent communication skills – written, verbal and interpersonal.Excellent organisational skillsExcellent time-management skills with a pro-active and flexible approachExperience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS.Contractual Requirements

Ability to work flexibly, outside normal office hours, in order to suit the needs of the usersAbility to travel in order to attend meetings/deliver training at point of need.Clean driving licence and use of own car.Requirement to form part of an on-call rotaNot all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.Applicants are kindly requested to refrain from using AI at any stage during the recruitment process. Applications, including personal statements and behaviour examples, must be truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.Please note that we no longer accept handwritten/paper applications and that the email address given on your application will be used for all correspondence regarding this post.

We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change.Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure and Barring Service check. The Trust will pay for the check initially and then the money will then be deducted from your first salary once you''ve commenced employment. The current price of a check is £26.40 for a standard check and £54.40 for an enhanced. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.Please note any genuine job offer letters will only be received if you have applied, interviewed, and received a verbal offer from the appointing manager for a vacancy within Sherwood Forest Hospitals. If you receive a job offer and you are not sure of its authenticity, please report it to the following email sfh-tr.recruitmentqueries@nhs.netEmployer certification / accreditation badges#J-18808-Ljbffr