Customer Relationship Consultant Harrogate Full-Time Up to £40,000 + Bonus and Benefits An exciting and newly created role for an Customer Relationship Consultant has arisen to join our clients growing team in Harrogate. You ll take ownership of a portfolio of established clients and assist in developing new business opportunities. This is an excellent opportunity for someone with experience in employee benefits administration, consultancy, insurance broking or financial services who is looking to build their expertise and career and progress within a supportive, forward-thinking business. Responsibilities include - Acting as deputy Client Relationship Manager on several larger accounts, supporting the Managing Director. Taking the lead CRM role on a portfolio of smaller clients, ensuring exceptional service delivery in line with client needs and agreed terms. Working closely with the Client Support team to manage scheme renewals, annual reporting, and key client events. Developing opportunities for organic growth within your client base. Playing an active role in new business activity following up leads, attending meetings, and pitching services as part of the Sales and Marketing team. Maintaining CPD requirements for FCA authorisation (group risk and healthcare). Building and updating pensions knowledge to confidently answer technical client queries, including workplace pension operations and auto enrolment duties. Contributing content for the quarterly newsletter and ..... full job details .....