We''re looking for a proactive and experienced Home Ownership Manager to lead a Home Ownership Team for a Housing Association based in the South West on a temp to perm basis. This is a key leadership role, ensuring services are not only compliant and efficient, but also truly customer focused. This role is mostly working from home with occasional visit to the office and on patch. As a Home Ownership Manager you''ll be:Provide day-to-day line management of the Home Ownership Team, ensuring delivery of a high-quality and efficient serviceMotivate and develop staff through regular one to ones, performance appraisals, and team meetingsPromote a culture of openness, accountability, and customer focusOversee the delivery of key services including leasehold management, Section 20 consultations, and commercial lease arrangementsEnsure compliance with all relevant housing legislation and best practiceSupport policy development and continuous service improvementManage delegated budgets, ensuring value for moneyWork closely with internal teams such as Sales and Marketing, Resales, Asset Management, and Property Investment to provide seamless customer experiencesRepresent external meetings, sector events and, where necessary, in court proceedingsLead on customer satisfaction monitoring, feedback, and service enhancementAs a Home Ownership Manager we''re looking for:Experience managing a customer-facing team within housing or a related field (essential)Strong communication and ..... full job details .....