Permanent
Senior Support Worker
Birmingham
224962359
Posted Yesterday
We are seeking a compassionate and experienced Senior Support Worker to join our clients mental health team. In this role, you will provide high-quality, person-centred support to individuals experiencing mental health challenges, promoting independence, recovery, and wellbeing.
As a senior member of the team, you will also take on leadership responsibilities, supporting junior staff and ensuring the delivery of safe and effective care.
Key Responsibilities
- Provide practical and emotional support to service users with a range of mental health needs
- Develop and implement person-centred support plans
- Lead shifts and coordinate day-to-day service delivery
- Support, mentor, and supervise junior support workers
- Administer medication in line with policies and procedures
- Maintain accurate records and reports
- Work collaboratively with healthcare professionals, families, and external agencies
- Promote safeguarding, dignity, and respect at all times
About You
- Previous experience in a mental health support role (essential)
- Experience in a senior or supervisory role (desirable)
- NVQ Level 3 (or equivalent) in Health & Social Care (or willingness to work towards)
- Strong understanding of mental health conditions and recovery approaches
- Excellent communication and leadership skills
- Ability to remain calm and resilient in challenging situations
- A commitment to person-centred care and inclusion
What We Offer
- Competitive salary and benefits package
- Ongoing training and professional development
- Career progression opportunities
- Supportive and inclusive working environment
- Employee wellbeing programmes
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