Location: Wolverhampton, WV1 1DD, United KingdomAddress: Lichfield StreetWe have an exciting new vacancy for a receptionist to join our team at The Britannia Hotel, Wolverhampton. Our hotel is a 117 room, stylish Victorian building situated in the city centre conveniently based just a short walk from key public transport links such as St Georges Metro Station, Wolverhampton Bus Station and train station.Benefits include:An attractive salaryCareer development opportunities throughout the UKSignificant staff discount rates when staying at one of our 60 hotels in the UK50% discount off food and drink if staying at one of our hotelsFriends and family hotel stay discountsReduced membership at our Leisure clubsFree meals on duty (when applicable)Employee referral schemeFree Uniform (if applicable to your role)Up to 28 days holiday including bank holidays per annum.Auto enrolment pension schemeYour duties will include:Welcoming guests and checking guests in and out on front of house systemAdvising guests and visitors about the facilities on site.Being the point of contact for our guests during their stayAnswering the telephone, making reservations, taking payments, reconciling the shift and balancing floats.The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera systems would be advantageous but is not essential as full training will be givenWe are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.

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