Overview

By joining Sedgwick, you''ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services and InsuranceOperations Manager - LondonJob Location:

LondonJob Type:

PermanentRemuneration

: Competitive salary taking into account skills, experience and qualificationsWe have a fantastic opportunity for

Operations Managers in London .We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Adjusting team. Based in London, you''ll balance office and remote work to optimise your team''s efficiency.Our dedicated domestic adjusting team generally handle claims up to £100k in value. Each domestic adjuster works alongside a designated adjusting executive and works as part of the larger regional team. Claims are allocated based on experience and technical ability, with each claim assessed for complexity prior to allocation.Your role demands excellent

claims experience , strong

leadership , a keen eye for detail, and a passion for delivering exceptional

customer service . You''ll ensure your team is equipped to handle the most challenging claims, while fostering a supportive and collaborative environment. This role offers the perfect opportunity to make a significant impact.Responsibilities

The skills you will have when you apply:Experience handling complex property insurance claimsProven management skills

and the confidence to lead a high performing teamExcellent communication skills : You''ll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.What you will develop

We will provide all the Sedgwick specific training you need to thrive in this role.What we’ll give you for this role

Remuneration and moreCompetitive salary taking into account skills, experience and qualificationsCompany Car Scheme or cash allowanceA Self Invested Personal Pension Scheme (SIPP)Holiday allowance of 25 days plus bank holidaysFlexible working from our office or your homeHealth and support

Private healthcare plan (including pre-existing conditions)Life assuranceGroup Income ProtectionOther benefits

Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applicationsEmployee assistance programme for employee wellbeingDiscounts on various products and servicesThis isn''t just a position

It''s a pivotal role in shaping our industry.At Sedgwick, you won''t just build your career; you''ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.Next steps

Think we''d be a great match? Apply now – we want to hear from you.As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person).#LI-HYBRIDSedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see

sedgwick.com

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